Subscription FAQ

Seasonal Subscription is defined as DUET’s Spring, Summer, Autumn and Holiday sets. One set ships each season for a total of 4 shipments in a subscription period. Which set ships first is determined by what season is being shipped when the subscription begins, followed by the consecutive seasons. When purchased as a subscription, the 4th set is FREE. Shipping of $5 and applicable tax will be charged for the 4th/final set. The free set will not ship if the subscription is canceled at any point. The subscription does not automatically renew after the 4th set ships. 

Ship Schedule:

Holiday

• Shipping Range: Candle shipped between November 15 - February 14th based on first candle purchase date

Spring

• Shipping Range: Candle shipped between February 15 - May 14th based on first candle purchase date

Summer

• Shipping Range: Candle shipped between May 15 - August 15th based on first candle purchase date

Autumn

• Shipping Range: Candle shipped between August 15 - November 14th based on first candle purchase date

Subscription Payment will be applied as follows:

3 payments of $35.00 + $5 shipping + tax will be charged on the bill dates, as noted above. 

1 payment of $5 + tax will be charged at the time of the 4th/final shipment (you will NOT be charged the recurring $35.00 for the 4th shipment)

Total subscription price: $125 + applicable tax

• The first payment will be made on the day you subscribe. 
• Subsequent payments will be charged on the 1st of the month, as noted above. 
• Any changes to your subscription MUST be made prior to the BILL dates, as noted above.
• Please log-in HERE to manage your subscription.